A confession: when the Animal wrote to the Mayor a couple of weeks ago, I didn’t really expect to get £3.11 back as a mark of appreciation for getting into work on ‘snowday’. I also didn’t really expect a letter from the Mayor: I’ve worked in the Mayor’s office and I doubt this administration gets significantly less correspondence than its predecessor. But I did think I might get a response to the political point I was trying to make about Johnson’s decisions on that day. No such luck.
A response arrived today from a TfL customer relations officer: a perfectly nice reply, but I would have expected that the points I was raising would have been better responded to by City Hall, not TfL. Interestingly, according to TfL, my letter (which should have been received in City Hall on 5th February) wasn’t passed on to the non-politicians at TfL until the 19th. (more…)